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Handling Information - for Health and Social Care


Duration: 15 minutes


Modules: 2


Handling Information: Agreed Ways of Working and Legislation

Secure Systems, Up-to-date Records and Reporting Issues


The importance of good recording, storage of information, and knowing when to share information are described using everyday scenarios in this two module overview course.


If you have a role or responsibility at work within a health or social care setting, this course is for you.


In this course you will learn:


About confidentiality and when to share information

The relevant legislation

The data protection principles

About the secure storage of information

The importance of clear recording in care plans

How to report concerns about the recording, storage or sharing of information

This course is aimed at:


New members of staff in Healthcare Support Worker roles

New members of staff in Adult Social Care Worker roles

Any staff members who provide direct care to patients or individuals needing support


This course will also be useful for:


Staff moving into new roles within their organisation

Refreshing the knowledge of any member of staff

The knowledge element of standard 14 of the Care Certificate is covered in this course.



Course Certificate

This course has been independently accredited as conforming to Continuing Professional Development (CPD) guidelines. Upon successful completion of this course you will automatically be awarded a certificate detailing the course name, completion date, CPD hours and learning objectives.You can download the certificate from your leaner account.


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