We offer a 10% discount for 2 and 20% discount for 3 people attending the same virtual course from the same setting. Discounts are applied automatically at the checkout.

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Effective Communication with Children and Families


Duration: 1 hours 30 minutes


Modules: 3


Appropriate Relationships

Communicating Well with Young People

Parents and Young Carers


This 'Effective Communication - Communicating with Children and Families' course will help enable you to communicate effectively with children, young people and their parents or carers


This course will enable you to:


Communicate effectively with children, young people and their parents or carers

Understand the importance of remaining professional without being impersonal

Learn how to operate within professional boundaries

Learn how to manage professional boundaries

Learn about the barriers to effective communication

Learn about what is meant my effective communication

Learn the importance of listening first

Learn the importance of listening carefully

Understand the importance of being prepared

Learn about active listening

Learn about the importance of watching yourself

Learn about reflective listening

Learn about the types of questions that can be asked

This course is intended for everyone who works with or has contact with children, young people and their families.


Although this course forms part of an induction programme for new starters, it is also intended for all practitioners who want to improve their knowledge and continue their professional development



Course Certificate

This course has been independently accredited as conforming to Continuing Professional Development (CPD) guidelines. Upon successful completion of this course you will automatically be awarded a certificate detailing the course name, completion date, CPD hours and learning objectives.You can download the certificate from your leaner account.


All prices exclude UK VAT where applicable


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