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We often use cognitive shortcuts in situations where we need to make quick decisions with limited information. One shortcut involves over-generalizing from ‘schemas’: mental representations about things, people, places and events, based on our knowledge and experiences.

Understanding the context of young people’s lives will greatly improve your capacity to respond to their needs. This factsheet has been developed from statistics found in national reports. It provides you with an integral understanding of the experiences of LGBTQ (Lesbian, Gay, Bisexual, Trans and Queer/Questioning) young people in schools.